A while back I used to have a company that had a PBX system on site. Now in the world of the Internet you have telephone systems that make your current PBX system a thing of the past. Consider that a PBX can cost thousands of dollars per system and is a pain to actually program it yourself the idea of a Hosted PBX to be your primary telephone service a while back was something new and unknown. I can tell you from personal experience that a Hosted PBX was a blessing for my Pharmacy business a while back. Patients would call and were greeted by the system and were routed to the proper person. Even if the Pharmacist went on a break the Follow Me feature allowed you to route calls to another number like a mobile number so that in theory the whole office could be anywhere around with each person being anywhere in the world. As far as a caller is concerned they were all in a single location in an office.
This is a huge advantage to keep everyone in touch with the office no matter what. Also the message system allows you to hear the voicemail via a web browser. You can also have multiple faxes sent to you and ready to print from the website. This is trully a service that you can consider for a small office to a large corporation because Douglas Telecom can scale their services based on your needs. Also they have toll free number service for local and international calls. A great service indeed and you save plenty of money as well.
